HIPAA (Health Insurance Portability and Accountability Act)

Patient confidentiality is a priority at Saint Francis Hospital and Medical Center. In fact, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) specifically mandates our responsibility for safeguarding information concerning the identity, condition, care and treatment and any other information on all patients. For this reason, members of the media must be accompanied by a representative of the Department of Public Relations whenever on Hospital grounds. Reporters and photographers should contact the Department of Public Relations at 860-714-4191 prior to visiting the Hospital to request access.


The purpose of Saint Francis HIPAA Policies and Procedures is to ensure the safeguarding and privacy of individual protected health information (PHI) against wrongful uses and disclosures, and to define terms related to the Saint Francis Privacy Policies.

In accordance with HIPAA and the policy of Saint Francis Hospital and Medical Center, patient conditions will not ordinarily be released to the media. The purpose is to protect the privacy of patients.

Only under extraordinary circumstances involving public safety issues for the general public, and in coordination with investigating or safety authorities, will condition information be shared with the media.

Media Inquiries/Requests

All media inquiries and requests for interviews should be directed to the Media Relations Manager.

Members of the media will be escorted at all times on the Saint Francis and Mount Sinai campuses for pre-arranged interviews coordinated through the PR Department.