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Service Line Leaders
Listen to Our Patients
When Every Moment Matters...
The Saint Francis Emergency Department is a leader in the care of:
- Heart attack***
- Urgent Care
Treatment of serious, as well as non-life-threatening emergencies, is provided by board-certified physicians, physician assistants and nurse practitioners. Nurses receive specialty certifications in emergency nursing and trauma care. The department also supports an active toxicology program for the treatment of accidental and intentional poisonings and medication complications or interactions. Sexual assault victims receive specialized care from SANE-certified nurses (Sexual Assault Nurse Examiners).
Urgent Care through Medical Express
For treatment of minor emergencies, illnesses, and injuries requiring urgent care, the Medical Express Unit, or Med-X, offers 10 private treatment rooms. Patients with minor lacerations, sprains, coughs, sore throats or other ailments can find the urgent care they need while bypassing the emergency room. Minor emergency and non-emergency patients in need of urgent care can also shorten their time in the waiting room by checking in online through our InQuicker service.
The Saint Francis Emergency Department is located at 231 Ashley Street, just around the corner from the main hospital entrance. Parking is free in an adjacent lot.
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*Recognized as a Trauma Center by the American College of Surgeons
**Recognized as a Stroke Center by The Joint Commission
***Heart attack (STEMI) patients receive advanced cardiac care in collaboration with the Hoffman Heart and Vascular Institute of Connecticut. Our average door-to-balloon (angioplasty) time is among the fastest in the nation (average door-to-balloon time [DTB] is 67 minutes and we meet federal targets of less than 90 minutes 97% of the time).