“defies the odds” with April Fool’s Day launch
(Hartford, Conn. March 26, 2014) – Many memorable events in American
history have occurred on April 1: In 1976, it was the day Steve Jobs formed
Apple; in 1954, the US Air Force Academy was formed; and in 1938, the Baseball
Hall of Fame opened in Cooperstown, NY. But
for Saint Francis Hospital and Medical Center, the day will long be remembered
as the “Go Live” date for the Hospital’s
state-of-the-art electronic medical records system.
deployment of EpiCare will occur at 2:00
a.m., April 1, across more than 3,000 workstations throughout the Hospital. The
18-month-long project has engaged more than 5,000 employees during the
transition from a series of 34 disparate software programs to one unified, integrated
system. The $120 million, multi-year project is the Hospital’s largest financial
and administrative undertaking since construction of the 10-story John T.
O’Connell Tower in 2011.
preparation for Go Live, medical
records for 1.3 million patients and 10 million patient visits have been
entered into the EpiCare system. A
Command Center, comprised of more than 100 employees and 80 workstations, has
been set up in the Hospital’s Gengras Building to serve as a help desk center
dedicated solely to EpiCare issue
October, 2012, Saint Francis first partnered with Wisconsin-based Epic Systems
Corporation to implement a single, streamlined electronic medical record system
that integrates patient records, scheduling, billing, pharmacy, radiology and
other ancillary systems in one cohesive information technology platform.
valuable component of the EpiCare
system is the introduction of MyCare.
Saint Francis patients will have access to their Hospital medical records,
medications, diagnostic images and lab results through the Saint Francis website.
By clicking on “My Care”, patients will
be able to securely access available portions of their medical records. They
also will have access to a wealth of health information resources across the
web. Over time, more services will be offered such as the ability to message
with a physician, schedule appointments and make online bill payments. Patients
will receive a MyCare activation code
upon discharge from the Hospital.
components of the implementation are designed for added patient use. For
instance, Saint Francis’ patients will have the convenience of a touchscreen
appointment check-in system at the Saint Francis/Mount Sinai Regional Cancer
Center. The Epic Kiosk is an addition, not a replacement, to the current
registration desk. The Kiosk provides patients the added privacy of checking-in
for an appointment without sharing their personal information in the waiting area.
The Kiosk also has the ability to accept payments from patients through a
credit card swipe.
implementation of EpiCare at Saint
Francis is an historic, transforming moment in our delivery of healthcare,”
states Christopher M. Dadlez, President and Chief Executive Officer. “We have
truly moved into an age where patient records are no longer stored in manila
files in different departments across the Hospital, all unable to be integrated
and shared. Now, they are immediately accessible to patients and appropriate
“EpiCare will facilitate the flow of patient
information across the Hospital and beyond,” said Linda Shanley, Vice President/Chief
Information Officer. “Electronic health records will give healthcare providers
the ability to send and receive patient information through an information
exchange which is linked to other hospitals, doctors and healthcare entities –
all on a real-time basis.”
EpiCare combines all medical, scheduling,
registration and billing information in a single database. Paper records will
become a thing of the past and the need for patients to repeat information to
different caregivers will be eliminated. With the click of the mouse,
clinicians can easily find and update patient information, track a health
history, order and review tests and medications, and much more.
efficiencies of EpiCare will allow
for more immediate and seamless care of our patients. Each caregiver will have
access to the same patient information, no matter where they are, in or outside
the Hospital,” states Surendra Khera, Surendra P. Khera, M.D., MS-HQS, Vice
President, Medical Affairs, Chief Medical Officer & Chief Quality Officer,
Section Chief, Hospital Medicine, Saint Francis Hospital and Medical Center.
EpiCare complies with federal privacy
guidelines (HIPAA) and protects personal health information much better than
paper records. All electronic records are encrypted and are available only to
authorized individuals who have a secure login and password.
Francis Care is an integrated
healthcare delivery system established by Saint Francis Hospital and Medical
Center, an anchor institution in north central Connecticut since 1897. Licensed for 617 beds and 65 bassinets, it is
a major teaching hospital and the largest Catholic hospital in New England. Other major entities of Saint Francis Care include The Mount Sinai Rehabilitation
Hospital, the Connecticut Joint Replacement Institute, the Hoffman Heart and
Vascular Institute of Connecticut, the Saint Francis/Mount Sinai Regional
Cancer Center, the Joyce D. and Andrew J. Mandell Center for Comprehensive
Multiple Sclerosis Care and Neuroscience Research, and Saint Francis HealthCare Partners. Johnson Memorial Medical Center, parent
organization of Johnson Memorial Hospital, Evergreen Health Care Center, and
Home and Community Health Services is also a Saint Francis Care Partner. Saint Francis Care’s services are supported by a
network of five major Access Centers and eight additional medical office
centers sited throughout the region. For
more information, visit www.stfranciscare.com.