In an Emergency

If you think you or somebody you know has a
life-threatening medical condition call

Be sure to have the following information ready:

  • Your street address, apartment number, and closest cross street.
  • A call-back number, in case emergency personnel have additional questions
  • Chronic medical conditions, if any
  • Recent medical events, if any

What to Expect 

The 911 operator might ask you the following questions:

  • Is the person awake?
  • Is the person breathing?
  • Is there an injury?
  • Is the person in a dangerous spot or position where further injury could occur?
  • Has the person experienced a recent major medical event?
  • Does the person have a chronic medical condition?

What to Do While You Wait 

Do not hang up until the 911 operator tells you to do so. While waiting for emergency care, you should do the following:

  • If the person is not breathing, begin CPR, but only if you have been trained to do so.
  • If there is a wound, begin first aid.
  • Stay calm and reassure the person that help is on the way.
  • Make the person as comfortable as possible.
  • Gather the person's medications to give to the emergency team.
  • Move furniture to allow easy access to the person.
  • Recall the facts: How long has the person been sick? How long has he been unconscious? When and how did the accident happen?
  • Have someone at the door to let in the emergency personnel and guide them to the person.

The Saint Francis Emergency Department is located at 231 Ashley Street, just around the corner from the main hospital.